Privacy Policy

Last Updated: June 30, 2026

Branford Dental Care respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request an appointment, or otherwise communicate with our office online.

Our website address is: https://branforddentalcare.com.

Who We Are

Branford Dental Care is a dental practice located at:

Branford Dental Care
134 Montowese Street
Branford, CT 06405
Phone: 203-488-7444

Important Notice About Health Information

This Privacy Policy applies to information collected through our website and online communications. It is not intended to replace our HIPAA Notice of Privacy Practices, which describes how we may use and disclose protected health information and explains your rights regarding your health information.

Please do not submit sensitive medical, dental, insurance, or financial information through general website contact forms unless the form is specifically identified as secure. For patient intake forms or other health-related information, please use the secure forms or communication methods provided by our office.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

  • Name
  • Phone number
  • Email address
  • Appointment requests or preferences
  • Information included in a message or inquiry
  • Patient form information, if submitted through a secure patient form
  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring website
  • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect to:

  • Respond to questions or appointment requests
  • Schedule, confirm, or follow up on appointments
  • Communicate with you about our dental services
  • Process patient forms or new patient information
  • Improve our website, services, and user experience
  • Maintain the safety and security of our website
  • Comply with legal, regulatory, insurance, or administrative requirements

We do not sell your personal information.

Contact Forms and Appointment Requests

When you submit a contact form or appointment request through our website, we collect the information you provide so that our team can respond to your inquiry. This may include your name, phone number, email address, and message.

Submitting a request through the website does not create a dentist-patient relationship until you have been accepted as a patient by our office.

Patient Forms

Our website may provide access to secure patient information forms. Information submitted through these forms may include personal, medical, dental, insurance, or health-related information needed for treatment, billing, scheduling, or office administration.

Patient information submitted for treatment, payment, or health care operations may be subject to HIPAA and our Notice of Privacy Practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality, understand visitor activity, and enhance the user experience.

Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

If the website includes tools such as analytics, spam protection, CAPTCHA, embedded maps, videos, or social media features, those third-party services may also use cookies or collect limited technical information.

Analytics and Website Performance

We may use website analytics tools to help us understand how visitors use our site. These tools may collect information such as pages visited, time on page, browser type, device type, and general location information based on IP address.

This information is used to improve website performance, content, and usability.

Embedded Content and Third-Party Links

Our website may include links to third-party websites or embedded content, such as maps, videos, social media links, patient forms, financing tools, or other external resources.

Third-party websites may collect information about you, use cookies, or track your interaction with their content. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

How We Share Information

We may share information when necessary with:

  • Patient form, scheduling, or communication platforms
  • Insurance, billing, payment, or financing partners, when applicable
  • Dental specialists, laboratories, or other health care providers involved in your care
  • Legal, regulatory, or government authorities when required by law
  • Service providers who help us operate our website or practice

We do not sell or rent your personal information to third parties.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, email system, or online transmission is completely secure. Please use caution when sending sensitive information online and contact our office directly if you have questions about the safest way to share information.

How Long We Keep Information

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, and support patient care or administrative needs.

Patient records and health-related information may be retained according to applicable dental, health care, insurance, legal, and regulatory requirements.

Your Privacy Choices and Rights

Depending on applicable law and the type of information involved, you may have the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask questions about how your information is used
  • Request a copy of our HIPAA Notice of Privacy Practices
  • Exercise rights related to your protected health information, as described in our HIPAA Notice of Privacy Practices

To make a request, please contact our office using the contact information below.

Children’s Privacy

Our website is intended for general audiences and is not directed specifically to children under the age of 13. We do not knowingly collect personal information from children through the website without appropriate parent or guardian involvement.

Because we provide family and pediatric dental care, parents or guardians may provide information on behalf of a minor patient when scheduling appointments or completing patient forms.

Email and Online Communications

Email and general website forms may not be fully secure. Please do not include sensitive health, insurance, financial, or emergency information in a general website form or email.

If you are experiencing a dental emergency, please call our office directly at 203-488-7444.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or office procedures. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Branford Dental Care

134 Montowese Street
Branford, CT 06405
Phone: 203-488-7444
Website: https://branforddentalcare.com